Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel
Cool Energy Pro Inverter Air Source Heat Pump CE - iH12+ 3.58kW - 12kW in Stainless Steel

  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ Mitsubishi DC Inverter Compressor — Precision Modulated Single-Phase Output — A Mitsubishi DC inverter compressor delivers continuously variable output precisely matched to building heat demand, eliminating compressor short-cycling, minimising mechanical wear, and sustaining efficient performance across all partial and full load operating conditions.

✔ COP Up to 4.42 With R290 Refrigerant — Efficient and Environmentally Responsible — A coefficient of performance of up to 4.42 combined with R290 propane refrigerant — global warming potential of just 3 — delivers strong thermal efficiency with a significantly reduced environmental footprint, fully compliant with evolving F-gas regulatory requirements and future-proofed against tightening refrigerant legislation.

✔ 75°C Maximum Outlet Water Temperature — High-Temperature System Compatible — Capable of delivering outlet water temperatures up to 75°C, enabling direct compatibility with existing high-temperature distribution systems, domestic hot water generation, and installations where elevated flow temperatures are required without supplementary heating.

✔ Precision EEV, Smart Weather Compensation, and Built-In PWM Pump — Integrated Efficiency Optimisation — The precision electronic expansion valve, intelligent weather compensation algorithm, and integrated variable speed pump with PWM control work in concert to continuously optimise refrigerant flow, flow temperature, and hydraulic performance across all operating conditions — maximising seasonal efficiency without manual intervention.

✔ Dual Heating and Cooling — Year-Round Climate Control From a Single Unit — Integrated heating and cooling operational modes deliver complete year-round climate management without the requirement for separate heating and cooling infrastructure, maximising capital efficiency across the served installation.

✔ MCS Accredited, RS485 Cascade Ready, and BMS/Wi-Fi Connected — Fully Certified and Scalable — MCS accreditation confirms compliance with UK renewable energy certification requirements and BUS grant eligibility, while RS485 cascade capability, full BMS integration, and Wi-Fi remote monitoring provide a complete connectivity and control package for residential and light commercial deployments.

✔ 1 x Cool Energy Pro Inverter Air Source Heat Pump

5-Year Manufacturer Warranty: Cool Energy Pro Inverter Air Source Heat Pumps come backed by a 5-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year
✓ Preferential volume and repeat order rates
✓ Dedicated 1-to-1 WhatsApp support
✓ Bespoke product customisation
✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Cool Energy Pro Inverter Air Source Heat Pump CE-iH12+ 3.58kW - 12kW

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£3,274.95
£3,479.95 
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What do customers love about this product?

✔ DC inverter compressor, variable output control

✔ COP up to 4.42, R290 refrigerant

✔ 75°C flow, high-temperature capability

✔ Electronic valve, PWM pump optimisation

✔ Heating/cooling modes, dual operation

✔ RS485, BMS and Wi-Fi connectivity

 

A meticulously developed air source heat pump with a stainless steel casing, Mitsubishi DC inverter compressor and advanced electronic controls, designed to provide efficient heating and cooling from 3.58 kW up to 12 kW. With smart weather compensation, a super-quiet inverter fan, integrated pump with PWM control and high-efficiency heat exchanger this unit delivers composed indoor comfort while encouraging energy-wise performance; optional Wi-Fi and BMS connectivity and the ability to cascade configurations support flexible installation in a variety of systems. Running on low-GWP R290 refrigerant with maximum water temperatures up to around 75 °C, it’s accredited for quality and backed by a reassuring five-year warranty for dependable operation.
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  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ Mitsubishi DC Inverter Compressor — Precision Modulated Single-Phase Output — A Mitsubishi DC inverter compressor delivers continuously variable output precisely matched to building heat demand, eliminating compressor short-cycling, minimising mechanical wear, and sustaining efficient performance across all partial and full load operating conditions.

✔ COP Up to 4.42 With R290 Refrigerant — Efficient and Environmentally Responsible — A coefficient of performance of up to 4.42 combined with R290 propane refrigerant — global warming potential of just 3 — delivers strong thermal efficiency with a significantly reduced environmental footprint, fully compliant with evolving F-gas regulatory requirements and future-proofed against tightening refrigerant legislation.

✔ 75°C Maximum Outlet Water Temperature — High-Temperature System Compatible — Capable of delivering outlet water temperatures up to 75°C, enabling direct compatibility with existing high-temperature distribution systems, domestic hot water generation, and installations where elevated flow temperatures are required without supplementary heating.

✔ Precision EEV, Smart Weather Compensation, and Built-In PWM Pump — Integrated Efficiency Optimisation — The precision electronic expansion valve, intelligent weather compensation algorithm, and integrated variable speed pump with PWM control work in concert to continuously optimise refrigerant flow, flow temperature, and hydraulic performance across all operating conditions — maximising seasonal efficiency without manual intervention.

✔ Dual Heating and Cooling — Year-Round Climate Control From a Single Unit — Integrated heating and cooling operational modes deliver complete year-round climate management without the requirement for separate heating and cooling infrastructure, maximising capital efficiency across the served installation.

✔ MCS Accredited, RS485 Cascade Ready, and BMS/Wi-Fi Connected — Fully Certified and Scalable — MCS accreditation confirms compliance with UK renewable energy certification requirements and BUS grant eligibility, while RS485 cascade capability, full BMS integration, and Wi-Fi remote monitoring provide a complete connectivity and control package for residential and light commercial deployments.

✔ 1 x Cool Energy Pro Inverter Air Source Heat Pump

5-Year Manufacturer Warranty: Cool Energy Pro Inverter Air Source Heat Pumps come backed by a 5-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year
✓ Preferential volume and repeat order rates
✓ Dedicated 1-to-1 WhatsApp support
✓ Bespoke product customisation
✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Additional Information

01. DOWNLOAD PRODUCT DATA SHEET

Data Sheet

02. WHAT MAKES AN AIR SOURCE HEAT PUMP ECO-FRIENDLY?

Air source heat pumps use renewable heat from the outside air and require much less energy than traditional boilers to produce the same level of heating. This results in lower carbon emissions and reduced reliance on fossil fuels, especially when powered by low-carbon electricity.

03. IS THIS AIR SOURCE HEAT PUMP SUITABLE FOR MY PROPERTY?

Cool Energy air source heat pumps are suitable for most UK homes, including new builds and retrofits. They work best in well-insulated properties and are compatible with underfloor heating and oversized radiators. If you’re unsure, a heat loss calculation will confirm suitability.

04. CAN AIR SOURCE HEAT PUMPS REPLACE MY EXISTING GAS OR OIL BOILER?

Yes. Cool Energy air source heat pumps are designed to replace gas, oil, or LPG boilers. In most cases, the existing heating system can be adapted, although some radiator upgrades may be required to maximise efficiency.

05. HOW EFFICIENT IS A COOL ENERGY AIR SOURCE HEAT PUMP?

Cool Energy heat pumps typically achieve high seasonal efficiency (SCOP), meaning they produce multiple units of heat for every unit of electricity used, making them far more efficient than traditional boilers.

06. HOW MUCH WILL IT COST TO RUN COMPARED TO A GAS BOILER?

Cool Energy heat pumps typically achieve high seasonal efficiency (SCOP), meaning they produce multiple units of heat for every unit of electricity used, making them far more efficient than traditional boilers.

07. CAN THIS HEAT PUMP WORK WITH MY EXISTING HOT WATER CYLINDER?

In some cases, yes. However, many installations benefit from a heat-pump-ready cylinder or buffer tank to ensure correct temperatures and system performance.

08. HOW NOISY IS THE OUTDOOR UNIT?

Cool Energy air source heat pumps are designed for low-noise operation and comply with UK noise regulations. In most cases, the sound level is comparable to a modern fridge or quiet conversation.

09. HOW MUCH SPACE DOES THE SYSTEM NEED?

The outdoor unit requires a small external footprint, similar to an air conditioning unit. Internally, space may be required for a hot water cylinder or buffer tank, depending on your setup.

10. ARE COOL ENERGY AIR SOURCE HEAT PUMPS ELIGIBLE FOR THE GOVERNMENT GRANT SCHEME?

Yes, Cool Energy air source heat pumps are eligible for the UK Government’s Boiler Upgrade Scheme, subject to meeting the scheme’s criteria. Eligibility depends on the specific model, property suitability, and installation by an MCS-certified installer, who will confirm eligibility and apply for the grant on the customer’s behalf if applicable.

11. DELIVERY & RETURNS

Click to read our shipping policy and our returns policy.

We regularly check to ensure these are clear, fair, and in-line with the industry.

Call our friendly team for order support

020 3740 1246

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Fast & Free Delivery

Complimentary standard delivery to all UK mainland addresses. No minimum spend.

Finance Options

Securely pay with all major credit cards, or pay in 3 with PayPal.

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