ABOUT US

The UK's Online Destination For Luxury Living

Loved by homeowners & trade professionals.

 

 

Hi, I'm Laura

I'm the Founder of Ice Cold Spice. I'm so happy you're here.

After 15 years at the UK's favourite brands, I know exactly what exceptional customer service looks like. And trust me — it doesn't happen by accident! I've also seen the industry change.

 

Online shops focus on pushing as many sales as possible instead of looking after you first. That's why I created Ice Cold Spice. 

 

We carefully source products from Europe's finest manufacturers. Call us old-fashioned, but we're here at the other end of the phone to help you choose the right one.

 

I don't want Ice Cold Spice to be the biggest. I want it to be trusted by you. That's why my job is simple: to make sure every customer receives a personal, friendly experience from start to finish. But don't just take my word for it — see what our customers have to say.

 

Laura, Founder & CEO 

Shop Saunas

Custom designs or turnkey. You decide.

Shop Hot Tubs

Fibreglass construction. Built to last.

Shop Outdoor Cooking

Ready to sizzle those sausages.

Shop Outdoor Heating

Find your warm alfresco 

companions.

Shop Home Heating

Turn up the heat 

at home in style.

WHAT PEOPLE SAY ABOUT ICECOLDSPICE.COM

Excellent customer service

Excellent customer service - fully engaged in supporting a home project. Very impressive and so unusual nowadays. Highly recommended.

- Christine-Ann

We’d been looking for a stylish…

We’d been looking for a stylish radiator for our countryside house for ages and it turned out to be far harder than expected. Ice Cold Spice came through with the best selection we’d seen. Delivery was quick and they even helped with the installation. Their customer service team were easy to reach and happy to answer questions about the manual and fitting. Excellent service from start to finish — we’ll definitely use them again.

- Karolina

Brilliant, from start to finish

The grill was actually ready much quicker than the estimated time provided and I was given very flexible delivery options once the shipment was ready. The delivery was completed perfectly and I had another call shortly afterwards (as I was assembling it) to check everything was all in order…. It was! I couldn’t be happier. This is an amazing company, and I will be using them again, without hesitation.

- Chris

Call us old fashioned, but we love proper customer service.

 

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