Firestorm Phoenix Patio Heater - Patio Heater - Ice Cold Spice | Black
Firestorm Phoenix Patio Heater - Patio Heater - Ice Cold Spice | Black

  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ Wood Pellet Powered Flame Column — The Firestorm Phoenix delivers a striking vertical flame effect powered by wood pellets, creating a warm and visually captivating centrepiece for outdoor spaces.

✔ Rapid Flame Build-Up — Once lit, the flame rises through the 1.5m tube within approximately 15 minutes, producing an immediate and dramatic ambience for evenings outdoors.

✔ Extendable Burn Time — Designed for flexibility, additional pellets can be added during use to prolong the burn duration and maintain consistent warmth and atmosphere.

✔ Eco Conscious Outdoor Heating — Utilises wood pellets for a cleaner, more sustainable heating experience compared to traditional fuel sources, without compromising visual impact.

✔ Simple Operation & Finish Control — Easy to light and designed to self extinguish once fuel is depleted, giving straightforward control from start to finish.

✔ Complete Maintenance Kit Included — Supplied with a full cleaning kit to help maintain performance and keep the unit in excellent condition over time.

✔ 1 x Firestorm Heater Phoenix Patio Heater

✔ 1 x 5kg bag of wood pellets

1-Year Manufacturer Warranty: The Firestorm Heater products come backed by a 1-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year

✓ Preferential volume and repeat order rates

✓ Dedicated 1-to-1 WhatsApp support

✓ Bespoke product customisation

✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Firestorm Phoenix Patio Heater

FREE DELIVERY & 1 YEAR WARRANTY*
£495.95 
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✔ Eco friendly patio heater powered by pellets
✔ Tall 1.5m flame for striking visual impact
✔ Fast ignition reaches full flame in 15 minutes
✔ Extendable burn time with easy pellet top ups
✔ Self extinguishing design with included cleaning kit

The Firestorm Phoenix Patio Heater is a wood pellet outdoor heater designed to bring focused warmth and a vertical flame feature to outdoor spaces. When loaded with pellets and lit, the flame rises through the 1.5 m tube and reaches full height in around 15 minutes, providing over an hour of continuous burn time with the option to extend by adding more pellets as needed. It is easy to light, self extinguishes once finished, and includes a complete cleaning kit to help maintain the unit in good condition.
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  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ Wood Pellet Powered Flame Column — The Firestorm Phoenix delivers a striking vertical flame effect powered by wood pellets, creating a warm and visually captivating centrepiece for outdoor spaces.

✔ Rapid Flame Build-Up — Once lit, the flame rises through the 1.5m tube within approximately 15 minutes, producing an immediate and dramatic ambience for evenings outdoors.

✔ Extendable Burn Time — Designed for flexibility, additional pellets can be added during use to prolong the burn duration and maintain consistent warmth and atmosphere.

✔ Eco Conscious Outdoor Heating — Utilises wood pellets for a cleaner, more sustainable heating experience compared to traditional fuel sources, without compromising visual impact.

✔ Simple Operation & Finish Control — Easy to light and designed to self extinguish once fuel is depleted, giving straightforward control from start to finish.

✔ Complete Maintenance Kit Included — Supplied with a full cleaning kit to help maintain performance and keep the unit in excellent condition over time.

✔ 1 x Firestorm Heater Phoenix Patio Heater

✔ 1 x 5kg bag of wood pellets

1-Year Manufacturer Warranty: The Firestorm Heater products come backed by a 1-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year

✓ Preferential volume and repeat order rates

✓ Dedicated 1-to-1 WhatsApp support

✓ Bespoke product customisation

✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Additional Information

01. PRODUCT MANUALS

Installation Guide

02. WHEN WILL MY ORDER ARRIVE?

Typically delivered within 4 working days to mainland UK addresses. Once dispatched, you will receive tracking details so you can follow your order all the way to your door. 

05. DELIVERY & RETURNS

Click to read our shipping policy and our returns policy.

We regularly check to ensure these are clear, fair, and in-line with the industry.

Call our friendly team for order & after sales support

020 3740 1246

We Add Value To You

Fast & Free Delivery

Complimentary standard delivery to all UK mainland addresses. No minimum spend.

Product Guarantee

Shop with confidence. This product has a 1-year warranty from the manufacturer.

Finance Options

Securely pay with all major credit cards, or pay in 3 with PayPal.

Fast & Free Delivery

Complimentary standard delivery to all UK mainland addresses. No minimum spend.

Product Guarantee

This product has a 1-year warranty from the manufacturer.

Finance Options

Securely pay with all major credit cards, or pay in 3 with PayPal.

Our Happy Customers

We're rated excellent on Trustpilot.