01. DOWNLOAD PRODUCT DATA SHEET
We Add Value To You
Free Shipping
Free shipping on any order of $150
or more.
Full Refund
If your product aren’t perfect, return them for a full refund
Secure Online Payment
secure payment
worldwide
FEATURES
IN THE BOX
WARRANTY
DELIVERY & RETURNS
🔓 UNLOCK TRADE PRICE
✔ ErP A+++ Energy Rating — Maximum Efficiency — Rated at the highest available energy efficiency classification, the CE-PH18 delivers exceptional performance while keeping running costs as low as possible.
✔ Toshiba Compressor — Trusted at the Core — A world-renowned Toshiba compressor provides the reliable, high-performance foundation this unit is built around.
✔ 18kW Output — Ideal for Pools Over 70m³ — Specifically sized for pool volumes exceeding 70m³, delivering the sustained heating capacity needed to maintain comfortable water temperatures efficiently across mid-to-large residential and commercial pool installations.
✔ Heating and Cooling Functions — Year-Round Temperature Control — Dual functionality gives complete control over pool water temperature throughout the year.
✔ Titanium Heat Exchanger — Corrosion-Proof by Design — Specifically chosen for chlorinated pool environments where standard materials would rapidly degrade, the titanium heat exchanger delivers outstanding longevity and minimal maintenance requirements over the life of the installation.
✔ Built-In Intelligent Touchscreen Controller — A fully integrated touchscreen controller puts complete system management at your fingertips directly on the unit.
✔ Smartlife Wi-Fi App — Control From Anywhere — Monitor and manage the system remotely via the Smartlife Wi-Fi app, giving pool operators full visibility and control from any location at any time.
✔ Intelligent Defrosting — Efficient in All Conditions — The intelligent defrost system activates only when necessary and resolves quickly, maintaining consistent heating performance across an operating range of -15°C to +43°C ambient temperature.
✔ R32 Refrigerant — Lower Environmental Impact — Running on R32, a refrigerant with a significantly lower global warming potential than older alternatives, the CE-PH18 delivers high performance with a reduced environmental footprint.
✔ Low Noise and Vibration — Discreet Operation — Engineered for minimal acoustic impact, making it suitable for residential pool installations and any setting where noise levels need to be kept considerate of the surrounding environment.
✔ 1 × Cool Energy Pool Range R32 18 kW Air Source Heat Pump unit
3-Year Manufacturer Warranty: Cool Energy Pool Ranges come backed by a 3-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com
UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.
Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.
Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.
Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.
Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.
Your statutory rights are not affected.
Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.
✓ Your own private trade discount code, valid for one year
✓ Preferential volume and repeat order rates
✓ Dedicated 1-to-1 WhatsApp support
✓ Bespoke product customisation
✓ Specialist product sourcing
01. DOWNLOAD PRODUCT DATA SHEET
02. WHAT IS A SWIMMING POOL HEAT PUMP?
A swimming pool heat pump is an energy-efficient system that heats pool water by extracting heat from the outside air and transferring it into the pool. It uses electricity to move heat rather than generate it, making it far more efficient than traditional electric or gas heaters.
03. IS THIS HEAT PUMP SUITABLE FOR MY POOL?
This heat pump is suitable for most domestic swimming pools, including in-ground and above-ground pools. Suitability depends on pool volume, desired temperature, and whether the pool is covered. Always check the recommended pool size in the data sheet. Pool heat pumps are commonly retrofitted to existing filtration systems and are installed inline with the pool’s circulation pipework by a qualified installer.
04. WHAT SIZE POOL HEAT PUMP DO I NEED?
The correct size depends on:
Pool volume (m³ or litres).
Whether the pool is covered.
Desired water temperature.
Local climate and usage period.
Larger or uncovered pools require higher output units. Choosing the correct size ensures faster heat-up and lower running costs.
05. HOW EFFICIENT IS A SWIMMING POOL HEAT PUMP?
Swimming pool heat pumps are highly efficient, typically producing 4–6 units of heat for every 1 unit of electricity used (COP dependent on conditions). This makes them one of the most cost-effective ways to heat a pool.
06. HOW MUCH DOES IT COST TO RUN A POOL HEAT PUMP?
Running costs depend on electricity prices, pool size, and usage. When used with a pool cover, heat pumps are significantly cheaper to run than electric heaters and offer lower long-term costs compared to gas systems.
07. HOW LONG DOES IT TAKE TO HEAT A SWIMMING POOL?
Initial heat-up times vary depending on pool size and starting temperature but typically take 24–72 hours. Once the desired temperature is reached, the heat pump maintains it efficiently with much lower energy use.
08. CAN THIS HEAT PUMP BE USED ALL YEAR ROUND?
Most swimming pool heat pumps are designed for seasonal use and operate efficiently in warmer months. Some models are suitable for extended or year-round use, depending on minimum operating temperatures listed in the product specifications.
09. HOW NOISY IS THE POOL HEAT PUMP?
Swimming pool heat pumps are designed to operate quietly. Noise levels are comparable to an air conditioning unit and are typically unobtrusive when installed at the recommended distance from living areas.
10. HOW MUCH SPACE DOES THE HEAT PUMP REQUIRE?
The unit should be installed outdoors with adequate airflow clearance on all sides. Exact space requirements are provided in the data sheet. Proper spacing ensures efficient operation and easy servicing access.
11. DOES THIS HEAT PUMP WORK WITH SALT OR CHLORINE POOLS?
Yes. Swimming pool heat pumps are compatible with both chlorine and saltwater pools, provided water chemistry is correctly balanced and maintained according to manufacturer guidelines.
12. DELIVERY & RETURNS
Click to read our shipping policy and our returns policy.
We regularly check to ensure these are clear, fair, and in-line with the industry.
Fast & Free Delivery
Complimentary standard delivery to all UK mainland addresses. No minimum spend.
Finance Options
Securely pay with all major credit cards, or pay in 3 with PayPal.
Fast & Free Delivery
Complimentary standard delivery to all UK mainland addresses. No minimum spend.
Finance Options
Securely pay with all major credit cards, or pay in 3 with PayPal.
Categories
Useful Links
Company Details
Registered Company Number:
16326202
UK VAT No:
GB492097464
Registered Company Address:
124 City Road, London, EC1V 2NX
Contact Information
Our phone lines are open from 8am-8pm every day, including Bank Holidays and weekends.
Copyright © 2026 Ice Cold Spice