Cool Energy 250L - Heat Pump Cylinder in
Cool Energy 250L - Heat Pump Cylinder in

  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ 250 Litre Unvented Capacity — Consistent Mains Pressure Hot Water — A 250 litre unvented stainless steel cylinder delivers reliable, high-pressure domestic hot water output sized for the daily demands of modern households transitioning to low-carbon heating systems.

✔ 2m² Heat Pump Coil — Optimised for Low-Temperature Circuits — The 2m² coil is precisely engineered to maximise heat transfer surface area and optimise flow rate for heat pump primary circuits, extracting maximum useful heat whilst minimising electrical energy demand.

✔ Premium Stainless Steel Construction — Built for Longevity — Meticulously constructed from premium stainless steel with precise coil engineering, delivering exceptional corrosion resistance, structural integrity, and long-term cylinder performance across decades of continuous operation.

✔ Advanced Insulation — Minimised Standing Heat Loss — High-performance insulation reduces standing heat losses to a minimum, maintaining stored water temperature efficiently between heat pump cycles and contributing to overall system energy efficiency.

✔ 3kW Immersion Heater — Supplementary and Backup Heating — An integrated 3kW immersion heater provides supplementary heating during peak demand periods and dependable backup when the primary heat pump circuit is unavailable or insufficient.

✔ 1 x Cool Energy 250L - Heat Pump Cylinder

25-Year Manufacturer Warranty: Cool Energy Heat Pump Cylinders come backed by a 25-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year
✓ Preferential volume and repeat order rates
✓ Dedicated 1-to-1 WhatsApp support
✓ Bespoke product customisation
✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Cool Energy 250L - Heat Pump Cylinder

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£1,369.95 
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✔ 250L unvented, mains pressure output

✔ 2m² coil, optimised heat pump transfer

✔ Stainless steel, corrosion-resistant build

✔ High-performance insulation, reduced heat loss

✔ 3kW immersion, backup heating support

 

Precisely refined for homes embracing renewable warmth, the Cool Energy 250L Heat Pump Cylinder CE‑250LHP features a spacious 250 litre unvented stainless cylinder with a 2 m² heat pump coil to optimise heat transfer. Its meticulously constructed body, using premium materials and precise coil engineering, ensures consistent mains pressure hot water while limiting heat loss through advanced insulation. Supported by a 25 year warranty and a fitted 3 kW immersion heater, this cylinder delivers enduring performance and quiet efficiency for homeowners seeking comfort and lasting value.

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  • FEATURES

  • IN THE BOX

  • WARRANTY

  • DELIVERY & RETURNS

  • 🔓 UNLOCK TRADE PRICE

✔ 250 Litre Unvented Capacity — Consistent Mains Pressure Hot Water — A 250 litre unvented stainless steel cylinder delivers reliable, high-pressure domestic hot water output sized for the daily demands of modern households transitioning to low-carbon heating systems.

✔ 2m² Heat Pump Coil — Optimised for Low-Temperature Circuits — The 2m² coil is precisely engineered to maximise heat transfer surface area and optimise flow rate for heat pump primary circuits, extracting maximum useful heat whilst minimising electrical energy demand.

✔ Premium Stainless Steel Construction — Built for Longevity — Meticulously constructed from premium stainless steel with precise coil engineering, delivering exceptional corrosion resistance, structural integrity, and long-term cylinder performance across decades of continuous operation.

✔ Advanced Insulation — Minimised Standing Heat Loss — High-performance insulation reduces standing heat losses to a minimum, maintaining stored water temperature efficiently between heat pump cycles and contributing to overall system energy efficiency.

✔ 3kW Immersion Heater — Supplementary and Backup Heating — An integrated 3kW immersion heater provides supplementary heating during peak demand periods and dependable backup when the primary heat pump circuit is unavailable or insufficient.

✔ 1 x Cool Energy 250L - Heat Pump Cylinder

25-Year Manufacturer Warranty: Cool Energy Heat Pump Cylinders come backed by a 25-year manufacturer warranty, reflecting the brand's commitment to quality and long-lasting craftsmanship. Should a qualifying manufacturing defect arise during normal, everyday use, the manufacturer will arrange for the product to be repaired or replaced, giving you confidence in your purchase for years to come. Please note that this warranty covers manufacturing defects only — it does not extend to cosmetic wear and tear, misuse, accidental damage, incorrect installation, or inadequate maintenance. Valid proof of purchase will be required when making a warranty claim. This warranty is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. For any warranty-related queries, please contact us at hello@icecoldspice.com

UK Delivery Once dispatched, we'll send you tracking information so you can follow your order every step of the way. Your order will be delivered to the nearest accessible point at your property boundary — drivers are unable to bring items inside. As this is a heavy item, please have two people available on delivery day. We strongly recommend not booking installers or making any arrangements that depend on a specific delivery date until your order has arrived safely. Estimated delivery date and any associated delivery costs for this product are indicated above the checkout button on this product page. If you would like to clarify this before making your purchase, please give us a call on 020 3740 1246.

Worry-Free delivery insurance At checkout you'll have the option to add our Worry-Free Delivery Insurance. This covers your order against transit damage, loss in transit, and theft on delivery. We'd strongly recommend it for peace of mind.

Change of mind standard in-stock returns You have 14 days from delivery to request a return by emailing hello@icecoldspice.com with your order number and reason for return. You then have a further 14 days to send the item back. Items must be unused, uninstalled, in original packaging, and in resaleable condition. Please note rejected deliveries or failed delivery attempts are classed as change-of-mind. Return postage is at your own cost. Refunds are issued within 14 days of us receiving and inspecting the item.

Bespoke, made-to-order, and pre-order items These cannot be returned for any reason, unless faulty or not as described.

Faulty or incorrect items Please inspect the packaging and item carefully on delivery and report any visible damage before signing for the goods with the driver. We recommend refusing the package if there are visible damages and making this reason clear to the driver. Contact us as soon as possible — and ideally within 48 hours — by emailing hello@icecoldspice.com with your order number, photos of the item, and a description of the issue. All faulty items are assessed in conjunction with the manufacturer, whose findings will inform the resolution offered. You are entitled to a full refund, repair, or replacement at no cost to you, including return postage.

Your statutory rights are not affected.

Are you a trade professional or business customer? Unlock BIG trade benefits including a hidden discount on this product.

✓ Your own private trade discount code, valid for one year
✓ Preferential volume and repeat order rates
✓ Dedicated 1-to-1 WhatsApp support
✓ Bespoke product customisation
✓ Specialist product sourcing

→ Click Here to Unlock Your Free Trade Membership

Additional Information

01. DOWNLOAD PRODUCT DATA SHEET

Data Sheet

02. WHAT IS A HEAT PUMP HOT WATER CYLINDER?

A heat pump hot water cylinder is a specially designed hot water storage tank that works efficiently with low-temperature heat sources such as air source heat pumps. It stores hot water for taps, showers, and baths while maximising system efficiency.

03. IS THIS CYLINDER SUITABLE FOR USE WITH AN AIR SOURCE HEAT PUMP?

Yes. This cylinder is specifically designed for use with air source heat pumps and features a high-surface-area coil that allows efficient heat transfer at lower flow temperatures compared to standard cylinders.

04. WHAT SIZE HEAT PUMP CYLINDER DO I NEED FOR MY PROPERTY?

The correct size depends on the number of occupants, bathrooms, and your hot water usage. As a general guide: 

 

1–2 people: 150–180 litres 

3–4 people: 200–250 litres

5+ people or multiple bathrooms: 300 litres+ 

 

Your installer can confirm the ideal size during system design.

05. HOW IS A HEAT PUMP CYLINDER DIFFERENT FROM A STANDARD HOT WATER CYLINDER?

Heat pump cylinders have larger internal coils for low-temperature heating, improved insulation to reduce heat loss, and faster recovery when paired with heat pumps. Standard cylinders are typically designed for higher-temperature boiler systems and are less efficient with heat pumps.

06. CAN THIS CYLINDER BE INSTALLED IN AN EXISTING PROPERTY?

Yes. Heat pump cylinders can be installed in both new builds and retrofit projects. Space, pipework, and water pressure will need to be assessed by a qualified installer before installation.

07. DOES THIS CYLINDER PROVIDE MAINS PRESSURE HOT WATER?

Yes. This is an unvented hot water cylinder, meaning it delivers hot water at mains pressure for strong shower performance and fast bath filling, without the need for a cold water storage tank.

08. HOW LONG DOES IT TAKE TO HEAT THE WATER?

Heat-up times vary depending on cylinder size, heat pump output, and incoming water temperature. Typically, full reheat times range from 1.5 to 3 hours, with hot water available continuously throughout the day.

09. HOW MUCH SPACE DOES THE SYSTEM NEED?

Heat pump cylinders are similar in footprint to standard cylinders but are often taller. Adequate clearance is required for installation, servicing, and safety components. Exact dimensions can be found in the product data sheet.

10. ARE COOL ENERGY HEAT PUMP CYLINDERS ELIGIBLE FOR GOVERNMENT GRANT SCHEMES?

Yes. When installed as part of an MCS-certified heat pump system, heat pump cylinders are typically eligible under UK government schemes such as the Boiler Upgrade Scheme (BUS), subject to installer assessment and system compliance.

11. DELIVERY & RETURNS

Click to read our shipping policy and our returns policy.

We regularly check to ensure these are clear, fair, and in-line with the industry.

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020 3740 1246

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Complimentary standard delivery to all UK mainland addresses. No minimum spend.

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